Privacy policy

Privacy Policy

Last Updated: November 8, 2026

At BS Chemicals, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, create an account, or place an order, we may collect the following information:

  • Personal Details: Your name, phone number, email address, billing address, and delivery address.

  • Payment Information: Payment method, transaction details, and payment confirmation.

  • Order Details: Products you view, purchase, return, or exchange.

  • Account Information: Your username, password, and account preferences.

  • Device Information: Your IP address, browser type, device details, and website activity.

  • Communication Details: Messages, questions, and information you share with our customer support team.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Confirm payments and manage transactions.

  • Contact you regarding your orders and deliveries.

  • Provide customer support.

  • Handle returns, refunds, and exchanges.

  • Improve our website and shopping experience.

  • Send promotional offers, updates, and marketing messages.

  • Prevent fraud and protect our customers and business.

  • Meet legal and regulatory requirements.

3. How We Share Your Information

We do not share your personal information unnecessarily.

However, we may share certain information with trusted third parties when required to operate our business, including:

  • Shopify: To operate and manage our online store.

  • Delivery Companies: To deliver your orders to the correct address.

  • Payment Providers: To process and confirm payments.

  • Marketing Services: To promote our products and improve advertising.

  • Service Providers: To maintain our website and provide customer support.

These service providers may process your information according to their own privacy policies.

We may also disclose information when required by law or to protect our legal rights.

4. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your shopping cart.

  • Save your website preferences.

  • Understand how visitors use our website.

  • Improve website performance.

  • Show relevant advertisements and promotions.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Payment Security

We use Shopify and supported payment providers to help process transactions securely.

BS Chemicals does not intentionally store complete payment card details on its own systems. Payment information may be processed by the relevant payment provider according to its security and privacy practices.

6. Protecting Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee complete security. We recommend keeping your account password and personal details safe.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.

  • Ask us to correct incorrect information.

  • Request deletion of your personal information.

  • Request a copy of certain information.

  • Unsubscribe from promotional emails.

To exercise these rights, contact us using the email address provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites

Our website may contain links to other websites or services.

BS Chemicals is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing your personal information.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you believe a child has shared personal information with us, please contact us so we can review the matter.

10. International Data Transfers

Your information may be stored or processed in countries outside your country of residence through Shopify or other service providers.

Where required, appropriate safeguards will be used for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: BS Chemicals

Email: bsautocare27@gmail.com

Website: https://www.bschemicals.store/

For additional contact details, visit our Contact Information page.

BS Chemicals โ€” Your privacy and trust matter to us.